Important Information

For Your Stay At Hotel Alaska

The prices are per person and per day.
The prices are for a stay of a minimum of one week.
For a stay of less than 3 days, we shall include an extra charge of 30%.
Drinks are not included.

Single-occupancy in a double room: An 80% surcharge on the daily rate will be added.
Visitors‘ tax: A residence tax in the amount of 1.60 Euro per person per night shall be charged to all guests over the age of 14.

Booking Conditions

Confermation And Bank Details

To complete reservation, we request that you send us a written confirmation (E-mail or Fax), which has to be reconfirmed by the management. The booking shall be confirmed only after receipt of a down payment of 30% of the cost of stay per room. This amount can be paid via bank transfer or credit card.

Our Bank Details are as follows:

Raiffeisen Gröden Genossenschaft Val Gardena Soc. Cooperativa

Hotel Alaska - Mussner Martha
Account number: 000300049051
IBAN: IT 97 F 08238 58890 000300049051

Cancellation & Arrival/Departure


In the event of cancellation of the booking, we charge the following cancellation fee (s. ART. 7 AGB)
Up to 3 months: no cancellation fee
Up to 1 month: 40% of the total cost of stay
1 month to 1 week: 70% of the total cost of stay
In the final week: 100% minus the costs It. Art. 7 AGB
>> Take out trip cancellation insurance


Arrival And Departure:

The room will be ready for occupation from 3:00 p.m. on your day of arrival.
Should you arrive after 7:00 p.m., we kindly request you to inform us.
Upon departure, we kindly request you to leave the room by 10:30 a.m.
Late Check out and Early Check in:
Is possible upon payment and availability after prior arrangement.

Good To Know


You can use the wi-fi in the lounge and the dining hall of the hotel at no charge.



Dogs are also welcome in our Comfort Rooms after prior agreement.
We request you to bring along your own blankets or basket.
Acess to the communal rooms: dining hall, bar, lobby, wellness area and garden is, however, prohibited.
We shall charge 9.00 Euro per day. The owner of the dog is liable for any resulting damages. 


Smoking Ban

Smoking is prohibited in our hotel. Federal State Law Nr. 8 of 25.11.2004